Datica Platform Status
All Systems Operational

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Welcome to the Datica Platform Status page. Subscribe to updates for maintenance notifications and system alerts. To learn more about Datica please visit datica.com.

API   Operational
Platform   ? Operational
HL7 Integration Infrastructure   ? Operational
Product Dashboard   ? Operational
Firewall/VPN   ? Operational
Website   ? Operational
3rd Party Components Operational
GitHub   Operational
mailgun API   Operational
mailgun Outbound Delivery   Operational
Stripe API   Operational
Stripe Stripe.js   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 16, 2018

No incidents reported today.

Jan 15, 2018

No incidents reported.

Jan 14, 2018

No incidents reported.

Jan 13, 2018

No incidents reported.

Jan 12, 2018

No incidents reported.

Jan 11, 2018

No incidents reported.

Jan 10, 2018
All affected services were successfully migrated to a new host.

If you experience any issues with your site's availability, please file an urgent support ticket and we will resolve the issue as soon as possible.
Jan 10, 19:19 CST
Jan 9, 2018
Completed - The scheduled maintenance has been completed.
Jan 9, 21:21 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 9, 19:04 CST
Scheduled - On Tuesday, January 9 2018, we will be releasing an update to the Datica Platform. The product dashboard and CLI may experience interruptions during this release. However, all customer environments and networks will be unaffected. Updates are scheduled to take place between 7PM CST and 11PM CST.
Jan 8, 16:59 CST
Jan 8, 2018
Resolved - This incident has been resolved.
Jan 8, 21:35 CST
Monitoring - The Datica Product dashboard issue is now resolved. The dashboard is listing Platform environments.
We will continue to monitor the status of the dashboard.
Jan 8, 08:34 CST
Identified - The Datica Product dashboard at https://product.datica.com is degraded and not listing Platform environments.
Datica engineers are working to resolve the issue.
Jan 8, 07:45 CST
Jan 7, 2018

No incidents reported.

Jan 6, 2018

No incidents reported.

Jan 5, 2018

No incidents reported.

Jan 4, 2018
Resolved - The AWS Maintenance is completed.
Jan 4, 01:08 CST
Identified - AWS has notified Datica that some VPN Appliance instances are scheduled for System Reboot maintenance.
Datica engineers will be manually stopping and restarting the instances.

During the maintenance, there will be an approximate 15-minute interruption in VPN connectivity.

The maintenance was previously scheduled by AWS for January 5th. AWS notified Datica today that the maintenance time has been expedited to January 4th.
Jan 3, 22:13 CST
Jan 3, 2018
Resolved - This incident has been resolved.
Jan 3, 21:48 CST
Monitoring - Console, batch, rake and backup job services have been restored.

Datica engineers will continue to monitor the services. Platform status is restored.
Jan 3, 13:34 CST
Update - Datica engineers are still repairing the console and batch job services.
The console and batch job services are still disabled.
Jan 3, 13:02 CST
Investigating - Datica engineers are investigating an error regarding running console, backup and rake task. During this time, batch job tasks such as console, backups and rake tasks are disabled.
Jan 3, 09:40 CST
Jan 2, 2018

No incidents reported.